1. Which of the following persons does not work at a shop? ……….




bi-quyet-vuot-qua-bai-trac-nghiem-suon-se
2. Which of the following phrases is not a good way to greet a customer? ………




3. Customer: “Excuse me. Could you tell me where the coffee is?” Sales clerk: “Certainly, it’s in the next aisle opposite ……… the bread.”




4. Customer: “Good morning. I need some tissues.” Sales clerk: “Of course, how ……… packets would you like?”




5. If you think this is too big, we have a ……… size too.




6. You will find meat and sausages ……… next door.




7. Which of the following phrases should NOT be used to say that a product is not available at the moment? ………




8. Customer: “Excuse me. When do you close today?” Sales clerk: “We close ……… 10 o’clock.”




9. Would you like to pay cash or ……… credit card?




10. Thank you, here is your change and your ……….




Đáp án : 1. C, 2. A, 3. D, 4. A, 5. C, 6. B, 7. B, 8. C, 9 A, 10 B.
Tham khảo :